Shipping / Delivery Information
As of January 2016 the USPS raised postal rates by the largest amount I have seen to date. It forced us to change our shipping policy. We now offer different options for domestic USA shipping.
The shipping time will NOT change the manufacturing time. It is strictly the time it takes to get from me to you.
1- Cheap Slowest Method 5-10 day shipping: $4.00 flat rate.
2- USPS Priority 3-5 day shipping: $8.00 flat rate
3- FEDEX 2 day: $12.00
All regular orders will be shipped via the method you choose. Order confirmation, shipping, tracking, and delivery confirmation sent via e-mail once the order shipped. If you don't receive this e-mail, check with your e-mail provider. Check your e-mail filter/SPAM settings may be set to high. If you have a larger order $150.00 or more, you may be required to sign for the package. Larger orders may be shipped via one of the Fedex options and may require a signature, depending on the total value and the insurance requirements. Normally the USPS delivers your order 4-5 days after shipping. The same is true with Fedex Ground and Home services. Ordering with faster shipping will not get your patches made any faster, it will get your patches delivered faster once they are finished and shipped.
We do offer International shipping. Because of the latest USPS price increase, the cost to Canada is now $24 and for all other countries, the cost is $32. We ship to all Military APO addresses, but only with Priority shipping. We do not ship to India, or middle eastern countries. There are also African countries that we do no ship to. We have shipped to South Africa in the past with no problems. Countries in Europe are normally not a problem. We have shipped to Poland, but have not shipped to other eastern block countries. As for time in transit, there is no way for us to give an exact delivery time. To Canada, it may be delivered in 3-5 days or it may take 3 weeks. The USPS says it takes about 6-10 days. To other countries, it may take 10 days or it may take a month. I have no control over delivery. WE NOW SHIP international orders via fedex ground. This has helped us keep the shipping cost lower and you get much better/faster delivery time and service..
To request Special shipping methods e-mail us from the CONTACT US page, or call us toll free Monday - Thursday 9am - 3pm central time at 1-877-735-1377.
The Ozark Biker Shop
102A E. South Street
Ozark, MO 65721
If you have questions concerning this policy, you can send us an e-mail from the CONTACT US page.